How Can We Help?

The Apex® Help Center is the Cyberdunes knowledge base for Apex®, the AI-native digital experience platform. It has step-by-step guides for onboarding, publishing, AI writing, prompt tracking, citations, SEO and GEO, hosting, security and integrations, so your team can set up and run Apex® with confidence.

Start with the onboarding guide, which explains how the Cyberdunes team sets up your Apex® workspace, migrates content and connects your domain. Then read the guide to choosing a plan and the publishing guide. If anything is unclear, email support@cyberdunes.com and the team will help.

Use the support request form on the Help Center page or email support@cyberdunes.com with your name, the topic, the priority and a short description of the problem. The form opens your email app with a pre-filled message, and the Cyberdunes support team replies by email.

The prompt tracking guide explains how Apex® follows the buyer questions you choose across AI engines such as ChatGPT, Gemini, Claude, Perplexity and Google AI Overviews. The citations and sentiment guide then shows how to read where your brand is cited and how it is described.

SEO improves how pages rank in search results, AIO focuses on appearing in AI Overviews, and GEO makes your brand easy for generative AI engines to understand and cite. The Help Center guide on SEO, AIO and GEO explains each one and how Apex® supports all three.

Apex® generates llms.txt, keeps XML sitemaps current, sends IndexNow notifications when you publish and adds Schema.org JSON-LD to your pages. The llms.txt, IndexNow and schema guide walks through checking each one, and the sitemaps guide covers submitting sitemaps and monitoring indexing.

Yes. The integrations guide explains how to connect Apex® with CRM, analytics and payment tools, and the MCP guide explains how AI assistants and agents can work with your Apex® content safely through the Model Context Protocol. Ask support if a tool you use is not listed.

Apex® serves sites over TLS encryption, provides DDoS protection, scheduled backups and health monitoring. The security guide explains these protections and what your team should do, such as keeping user access tidy. The performance guide covers caching, AMP and PWA options for faster pages.

Most guides apply to every Apex® workspace, but some features depend on your plan. The plans guide explains what each plan includes and how to choose. If you are unsure whether a feature is available to you, email support@cyberdunes.com with your workspace name.

Search the Help Center by keyword, browse the categories, or raise a support ticket by email at support@cyberdunes.com. For sales questions or a demo of Apex®, email sales@cyberdunes.com or call +91 79777 69368, and the team will point you to the right person.